Rukket Sports FAQ
Welcome to Rukket Sports! Below are answers to some of the most common questions our customers ask. If you can’t find the information you’re looking for, feel free to contact us at info@rukket.com.
General Questions
We specialize in high-quality sports equipment and training aids for golf, baseball, softball, lacrosse, soccer, and more. Our products include practice nets, rebounders, pitching targets, and training tools for athletes of all levels.
Currently, we do not offer customization. However, our products are designed to meet the needs of individual athletes, teams, and leagues with durable and versatile designs.
Rukket Sports is an online retailer. You can browse and purchase our products directly through our website, Amazon, Scheels, Dick’s Sporting Goods, Academy, PGA Super Store, and other trusted resellers.
Yes, we do! Our affiliate program is ideal for sports content creators who are passionate about their craft and looking to expand their reach while collaborating with a trusted name in the sports industry. Ready to join? Apply to become a Rukket Sports affiliate today!
- Instagram: @rukket_sports
- Facebook:Rukket Sports
- YouTube:Rukket Sports for setup videos and training tips.
Shipping & Delivery
Most orders ship within 1-2 business days and typically arrive within 3-7 business days. Expedited shipping options may also be available at checkout.
Yes, we offer free shipping on team orders and other promotions as specified. Check our website or promotional materials for details.
Yes, we ship internationally. Shipping times and costs vary depending on the destination. International customers are responsible for shipping and handling fees. Please contact us at info@rukket.com to obtain a shipping quote for the order.
Orders & Returns
Yes! After your order ships, we will send you a confirmation email with tracking details. You can also track your order directly on our website.
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can return it in its original condition for a refund or exchange. Customers are responsible for return shipping unless the product is defective.
To start a return, visit our website to access the return shipping address and detailed instructions. If you have any questions or need assistance, feel free to contact our customer service team via email or phone, and we will be happy to help!
Product Support
If you receive a damaged or defective item, contact us immediately. We’ll arrange for a replacement or refund.
Yes, many of our products include a warranty. Warranty details vary by product and are specified on the product’s page. To complete a warranty claim, please fill out our Warranty Form and our team will contact you within 24 hours regarding your submission. Please review our Fair Play Guarantee & Lifetime Warranty on our website for more information.
Absolutely! Many of our products come with detailed instructions, and we have setup videos available on our website and YouTube channel.
Yes, Rukket Sports offers replacement parts for the majority of our products. We understand how important it is to keep your gear in top condition and are happy to help with your needs. While we strive to stock replacement parts for most of our products, some parts may not be available. If this is the case, our team can provide additional guidance or suggestions for addressing the issue.
Bulk Orders & Discounts
Yes! We offer volume pricing and can provide a quote based on your order for schools, leagues, and teams. Contact our sales team for details. Contact abby@rukket.com for more details and information.
To place a bulk order, please complete this Google Form. After we receive your information, we will create a custom quote and guide you through the order process.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.