Fair Play Guarantee
At Rukket Sports we know you came to win. We also understand in order to win you need to train hard, so that’s why we’re proud to offer the Rukket Fair Play Guarantee.
Here’s how the Rukket Fair Play Guarantee works:
- Register your product within 30 days of purchase and rest assured we have you covered.
- Every product is covered by our 30-day guarantee. If your product is defective or breaks within 30-days of purchase, we will replace it for free or provide a refund.
- Because the life expectancy of netting and bungees is largely subject to its care, netting is covered by our 6-month guarantee. Rukket wants to grow with you during your training journey and ensure you can keep honing your skills. As your nets and bungees wear out from your training we offer replacement nets and parts for purchase to ensure you can keep your training program on track!
- All frame parts and structural pieces are covered by our Warranty against manufacturing defects and unexpected wear. Submit a claim and we’ll work wirh you to replace the broken part. If the product has been discontinued, or is out of stock, we’ll provide access to a suitable replacement of equal value.
- Shipping and handling fees apply to all warranty claims.
- To initiate a warranty claim please fill out our Warranty Claim Form and we’ll work hard to get you back in the game as soon as possible!
As always, please reach out if you have a question. Our USA-based customer support team is standing by to help.
